Some sort of error..

Annybelly · Post by **Annybelly** » Sat Feb 05, 2011 4:00 pm

Whenever I click 'View your posts' I get an error message..

Is this a problem my end, or with the board, does anyone know?
It's not, like, a major issue, I have places etc bookmarked, I was just wondering...

Thanks

xPeggiePatchx · Post by **xPeggiePatchx** » Tue Feb 08, 2011 8:20 pm

Yeah, it's happening me as well, and is a tad inconvenient

Annybelly · Post by **Annybelly** » Tue Feb 08, 2011 9:30 pm

It was all better yesterday, but now tis happening again! More inconvinient than anything, yeah.. tis now habit to click 'view your posts'

xPeggiePatchx · Post by **xPeggiePatchx** » Fri Feb 18, 2011 4:05 pm

...And it keeps happening..

Post by **kiwi33** » Fri Feb 18, 2011 9:27 pm

Erratic problems are always hard to diagnose.

Does clearing the cache in your browser help?

Annybelly · Post by **Annybelly** » Mon Feb 21, 2011 4:02 pm

It seems to be better again today..

But I'll admit I'm not very computer-literate.. what on earth is clearing the cache!?

xPeggiePatchx · Post by **xPeggiePatchx** » Mon Feb 21, 2011 7:17 pm

Annybelly wrote:It seems to be better again today..

But I'll admit I'm not very computer-literate.. what on earth is clearing the cache!?

My thoughts exactly

Eisa · Post by **Eisa** » Mon Feb 21, 2011 9:05 pm

I know what it is and can do it...but I'm pants at explaining it, I'm sorry.

Post by **kiwi33** » Mon Feb 21, 2011 11:46 pm

The cache (aka the Temporary Internet Files folder) is where information about Web sites that you have visited is stored on the HDD of your computer. Sometimes files in the cache can get corrupted, which *may* explain the problems that you have been having.

To clear the cache:

Start--->All Programs--->Accessories--->System Tools--->Disk Cleanup.

Alternatively, download CCleaner (freeware). CCleaner is a nice little utility which is pretty intuitive.

In both cases, make sure that you know any saved passwords (eg, your BUS login password) because these could be lost.

Annybelly · Post by **Annybelly** » Tue Feb 22, 2011 11:00 am

Thank you!!
Okay.. I tried that, but it hasn't worked!

Post by **kiwi33** » Tue Feb 22, 2011 11:41 am

Grr... I hate it when I can't diagnose stuff

.

OK, so I have just checked with the latest versions of Firefox, Chrome and *shudder* Internet Explorer. In all cases I can see "View your posts" with no problems. Are you using one of those browsers?

So, it does not seem to be a generic BUS problem.

Apart from that, all that I can think of is to get in touch with tech support at your ISP - maybe they will have a clever idea.

Sorry that I can't be of more help.

Annybelly · Post by **Annybelly** » Tue Feb 22, 2011 12:07 pm

Internet Explorer

I don't mind IE.. has a useful 'inprivate browing' feature *nods*

It's alright, I'll most likely leave it- it's not a major problem, especialy since it comes and goes! Thank you kiwi!

Eisa · Post by **Eisa** » Tue Feb 22, 2011 12:07 pm

By the way, since I realize I didn't actually say I've had this problem...

I did have this problem once. It was during the afternoon, but can't remember what day.

And I've fairly recently cleared the cache, AND cleared out Firefox's history.

So...no idea what on earth causes it, but at least it's only happened once to me, and wasn't too bad.

OH--also...it wasn't when I clicked "view your posts." It was just on the main index page of BUS.

Annybelly · Post by **Annybelly** » Tue Feb 22, 2011 12:10 pm

Maybe it's something to do with a BUS database..??

Database seemd to come up when I googled SQL anyhow!

Post by **kiwi33** » Tue Feb 22, 2011 12:24 pm

Yeah, SQL = Structured Query Language, which is used by many databases (including BUS).

Sadly, nothing useful came up when I Googled "An SQL error occurred while fetching this page" (and every varient that I could think of - Annybelly's original post)

.

Annybelly · Post by **Annybelly** » Tue Feb 22, 2011 12:27 pm

I guessed other people here who know their techincal stuff *cough* kiwi *cough* would have more idea than a google search could tell me

I just took a screenshot of the message, saved it, uploaded it to flickr and posted it, seemed easier than copying out the message- that way, I knew I couldn't make a mistake in copying!!

Post by **kiwi33** » Tue Feb 22, 2011 12:36 pm

Mmm, my SQL knowledge is *ahem* rudimentary

. I could (but won't) bore you to tears about writing mainframe code

.

Anyways (and seriously) I am glad that it is not a big issue for you

.

Annybelly · Post by **Annybelly** » Tue Feb 22, 2011 12:40 pm

If I had an idea what mainframe code would, I'd beg you not to begin, but as I don't, I'll just take your word for it!

Computers ae so very complicated *nods*

guff · Post by **guff** » Thu Feb 24, 2011 10:25 pm

Annybelly wrote:I guessed other people here who know their techincal stuff *cough* kiwi *cough* would have more idea than a google search could tell me

I realise I'm incredibly late at joining in, but I thought I'd throw in my two cents.

Firstly, clearing the cache shouldn't have any effect. SQL tables are usually not cached by the browser, because it generally isn't worth it and it could cause all manner of wierdness to occur. Having said that, it is entirely possible that it has happened, and clearing the cache is always a good first step for internet problem solving anyway.

Now onto the more fun stuff. I've seen that error a few times in my server admin days. Basically, SQL is a program that runs on the server that hosts bus, every time you do a search, post something, general browsing, etc, the SQL program reads and writes stuff to a set of tables that hold all the information on the forums. When you want to write something to the tables, the SQL program will buffer it, then push it into the table at a later date (normally quick enough so that you don't notice). If the SQL program crashes before this write has finished, the table may have developed errors. It's the exact same principle as when your computer crashes, sometimes you get inconsistencies and need to run a disk check next time you start up (broadly speaking anyway) to make sure nothing nasty has happened. The SQL program can crash for a whole host of reasons, but usually it is something that has to be reported to the owner/maintainer of the server to investigate further, they'll have to find out why SQL crashed and if it is worth worrying about. I've seen it happen after installing an SQL update, I've also seen it happen just before a catastrophic hardware failure, and sometimes it just crashes randomly.

Annybelly · Post by **Annybelly** » Thu Feb 24, 2011 10:53 pm

I think I understand that! I understand the important bits anyway!

Thank you guff!

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